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Gordon & Rumsby: Choosing A Great Estate Agent

April 27, 2012

Gordon & Rumsby: Great Estate Agent In Devon & Dorset

Choosing Your Estate Agent

If you are new to our blog,  Gordon & Rumsby welcome you to the site and hope you will find it informative. Choosing the right estate agent can be tricky unless you have been recommended by someone you know well. It is worth asking to read the company’s testimonials, to get a feeling of the character of the company. We receive many testimonials in the course of our work and you can find a few of them below.

It is our goal to provide excellent customer service to Buyers and Sellers alike. 

For those of you selling your home, we will represent to the public an honest description (in plain language) of your home. So when we take on your property, be sure to tell us all the reasons why you have enjoyed the property, any improvements you have made, and all the cool gadgets that might impress a buyer, but are not necessarily obvious at a first glance.

It is always a good idea to be upfront with any negative aspect too. For example, if your house is adjacent to the local airport, it’s worth saying so. To trick a buyer into viewing it by not saying so, will only annoy them and send them away. The buyer who comes to view, despite the airport, is a serious buyer.

For those of you buying a home, we will treat you honestly and fairly as we would want to be treated, and provide you with all the details that we know about a property for you to make an informed decision to purchase. It is in our interest to do so, as you may also one day become a seller.


Thank you very much for your help with selling CR and for putting up with my worries. Selling houses is always disturbing, and does not always turn out as expected. Peter and I had never sold to the first person to view the property. J.B.

Many thanks for selling Jim’s flat. From the initial valuation we appreciated that, as only over 55’s can live at the property, it would be a limited market, and the recent economic situation obviously did not help. This did not deter you in any way and you were always very professional, efficient and nice to deal with. Having already recommended you to several people we will have no hesitation in using your agency when we come to sell our own home. Many thanks again for an excellent service and a job well done. I & J.

I am writing a belated thank you for all the hard work related to sale of my Mum’s house in Lyme Regis. As circumstances forced my mum to sell, you made a potentially distressing time much easier for us. You spent time explaining the process to her and re-assuring her every step of the way. You showed patience and professionalism at every stage – providing appropriate and sensible advice when needed.

Your enthusiasm as an estate agent and for the house itself was obvious, and I’m sure this would have increased the number of viewings and offers we subsequently received. The whole process took just over three months from the initial advertising to completion. We appreciated that you were always honest with us and provided us with a truly individual and personalised service. You have been consistently friendly and efficient.  I don’t imagine that many other estate agents would have invested the same amount of time in this sale as you did. Your rates are also favourable! I am strongly recommending you by word of mouth to anyone in the process of buying or selling in the area. You are welcome to include this letter in you portfolio of recommendations. L.E.

Thank you so much for being such helpful, nice and fun lady estate agents! We have waited a long time for a home in Lyme Regis, and you have played a large part in making our dream come true. With our very best wishes for your future success. A & P.

For a free market evaluation of your home call us on 01297  553768, or on our Contact Us page at here at Gordon & Rumsby.

One Comment leave one →
  1. May 4, 2012 8:49 pm

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